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东湾女子发现自己身份信息被盗，被骗子用来申请EDD，想做些什么，却只能看着骗子申请成功，无能为力！
Identity theft is already a horrible crime. Now, scammers are stealing Californians' EDD accounts, draining them of their benefits while the victims watch helplessly.
身份盗窃已经是一种可怕的犯罪。现在，骗子正在窃取加州的EDD账户，榨干他们的利益，而受害者无助地看着。
SAN RAMON, Calif. (KGO) -- Tawnya Coogan is having a tough financial go of it during this pandemic and was surprised when she recently received an email from the EDD.
加州圣拉蒙(KGO)——Tawnya Coogan在这次大流行期间的财务状况非常艰难，最近她收到了EDD的一封电子邮件，这让她很吃惊。
"It said 'Action needed on your unemployment insurance claim,'" she says.
“它说‘我们要给你发EDD索赔金了’”她说。
She hadn't made a claim, so she went to the EDD website and checked her personal information on her EDD account. There, the San Jose resident found a Los Angeles address.
但是她没有提出索赔，所以她去了EDD网站，在她的EDD账户上查看了她的个人信息。在那里，这位圣何塞的居民找到了一个洛杉矶的地址。
"There is also a phone number listed there, and that phone number is not mine either," she tells 7 On Your Side. "I am like, 'This is suspicious to me,' and then I happen to see your thing I have on Facebook about EDD fraud, and I am like, 'Wow! What timing is this!'"
“上面还有一个电话号码，那个号码也不是我的，”她告诉7 On Your Side。“我想，‘这对我来说很可疑，’然后我碰巧在Facebook上看到你关于EDD欺诈的东西，我想，‘哇!这是什么时候啊!’”
The report she saw was about jail inmates faking identities and ripping off the EDD. After watching 7 On Your Side's report, she looked up the EDD fraud hotline.
她看到的报告是关于监狱犯人伪造身份和盗用EDD的。在看了7 On Your Side报告后，她查了EDD欺诈热线。
"I have tried calling that three or four times," she says. "All I get is an automated system there is no one you can talk to."
她说:“我给那家公司打了三四次电话。”“我得到的只是一个自动化系统，没有人可以交谈。”
Here is part of that recording: "The office has limited staff availability and there are no agents available to take your call at this time. You may leave a message or fax a report proving any available information and details known."
以下是录音的一部分:“办公室可用的工作人员有限，现在没有代理可以接听你的电话。你可以留言或传真一份报告来证明任何可用的信息和已知的细节。”
The EDD is being pretty upfront. They're not going to talk to you. Even if you leave a message, they may not talk to you.
EDD非常坦率。他们不会跟你说话的。即使你给他们留言，他们也可能不跟你说话。
There is more of that recording: "You will not receive a call back unless additional information is required by the EDD."
还有更多的录音:“除非EDD要求提供额外信息，否则您将不会收到回电话。”
Tanesha Kelly is from San Ramon and knows all about the hotline. A fake unemployment claim caused her disability payments to be stopped by the state. She contacted the EDD and was directed to the fraud hotline.
来自圣拉蒙的塔妮莎·凯利了解热线的一切情况。一次虚假的失业申请导致她的伤残抚恤金被加州停止发放。她联系了EDD，并被引导到欺诈热线。
"So I left a voicemail," she says. "I couldn't help but think, if this is happening to a lot of people, how many more voicemails are there, voicemail messages, what number am I? When are they going to get to my message?"
“所以我留下了一个语音信箱，”她说。“我忍不住想，如果这种情况发生在很多人身上，那么还有多少语音邮件，语音邮件信息，我是多少?”他们什么时候会收到我的短信?”
After she left that message, apparently nothing was done and her EDD debit card was drained. She watched it happen via text.
在她留下这条信息后，显然什么也没做，她的EDD借记卡也被抽干了。她通过短信看到了这一切。
"The first text message came in, and it was 'your balance is like $50.' Then five minutes later it came in and 'your balance is now $30.'" She says it just kept going: "Five minutes later it comes in and says my balance is $8.53."
他说:“我收到的第一条短信是‘你的账户余额大概是50美元。五分钟后，信息来了，你的存款现在是30美元。’”她接着说:“五分钟后它来了，说我的余额是8。53美元。”
7 On Your Side contacted the EDD for Tanesha, as well as all of her state lawmakers, too. Finally, the EDD cleared her account and now 7 On Your Side is working on getting her debit card released.
7 On Your Side 联系了Tanesha的EDD，以及她的州议员。最后，EDD清算了她的账户，现在7 On Your Side 正在努力让她的借记卡恢复。
7 On Your Side asked EDD for an explanation and it referred us to a press release that did not address the issue.
7 On Your Side 要求EDD给出解释，但EDD让我们看了一份没有解决这个问题的新闻稿。
The EDD is in the middle of a two-week reboot. It says once that is done the system will work better. 7 On Your Side will report back.
EDD正在进行为期两周的重新启动。一旦完成，该系统将工作得更好。7 On Your Side 会回来报告的。
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发表于 2020-9-25 14:21:10
发表于 2023-1-4 02:26:16